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Est in 1999

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Rental Guide

Pricing And Rental Period

  • All pricing are subject to insurance approval.
  • Prices are calculated daily (unless otherwise specified) and include VAT, insurance, mileage and UK emergency breakdown cover.
  • The hired vehicle must be returned to the rental depot 30 minutes prior to your return time within rental office opening hours 
  • The rental vehicle must be bought back on time if you do not bring the vehicle back on time, you are breaking the conditions of the agreement. We can charge you for everyday you have the vehicle after you should have returned it to us. The daily rate and any late return fees will be charged until the vehicle is returned.

Age and Experience

  • All drivers must meet minimum age and experience requirements as follows
  1. Cars (upto 5 seats) and Van Rentals: 23 to 70 years with 2 years driving experience
  2. Minibuses and people carriers : 25 to 69 years with 2 years driving experience
  3. Sports, prestige, SUV’s and 4x4s : 25 to 70 years with 5 years driving experience
  • Any existing driving convictions or disqualifications should be notified to the rental office prior to booking to confirm eligibility.
  • (23-24 year old drivers restrictions and surcharge may apply)
  • Driving licence and insurance restrictions may apply. Please consult the rental office on 01506 444455.
 

Rental Requirements

All drivers must have been licensed to drive for at least three years at the time of rental. The following documents must be produced at the time of rental.
Any existing driving convictions or disqualifications should be notified to the rental office prior to booking to confirm eligibility.
• Valid Photocard driving license
• Two proofs of current home address (Utility bill, Bank statement, Council Tax, Inland Revenue). The documents produced must be issued and dated within the last 3 months. One of which must be a Bank/Credit card statement dated within last 3 months.
• National insurance number or DVLA License check code.
All vehicles can have additional drivers insured for an additional charge subject to insurance approvals. The above also applies to additional drivers which must be presented in person
All company insured vehicles have a customer liability excess starting from £1500 and deposit from £200 depending on group of vehicle and individual drivers driving experience and type of license held by the driver. Excess liability can be reduced by purchase of a CDW (Collision Damage Waiver) for a small fee per day. For further details, please contact the Rental office.
The minimum period of rental is 24 hours from time of rental. All vehicles rented must be returned half an hour prior to the expiration of rental period.
Weekend Rentals commence at 14:00hrs on Friday and finish at 09:30hrs on the following Monday.
Any bookings made for same day pick up will be provisional until confirmed by the rental office via phone or email.

Payments

For all bookings made online the payment will be taken at the time of booking, for bookings made over the phone payment will be taken at the time of pickup/handover. A £1.00 booking fee applies to all online bookings that are confirmed. Most major credit, debit cards are accepted. Deposits will be taken at the time of hire deposit applies from one hundred pounds and Deposit may vary depending on group of vehicle and individual drivers experience type of license held etc. The cardholder must be the same as the driver. The payment card used at the time of booking will be required at the time of pick up/hand over for verification/deposit. In case a different cardholder card has been used to make the payment the cardholder MUST be present at the time of pick up/hand over of the hired vehicle, with their payment card and one proof of current home address dated within the last three months. Please note that there are no refunds for early returns ALSO, PLEASE CLICK ON GUIDE BOOK/RENTAL REQUIREMENTS TO SEE DOCUMENTS THE DRIVER/HIRER NEEDS TO PRODUCE AT THE TIME OF PICK UP/HAND OVER OF THE HIRED

Rental Extensions

Subject to availability rentals may be extended by contacting the rental office and arranging an extension during time of original rental. Failure to do so will result in vehicle being uninsured and further charges may apply.

Pricing

Subject to availability rentals may be extended by contacting the rental office and arranging an extension during time of original rental. Failure to do so will result in vehicle being uninsured and further charges may apply.

Mileage

Unlimited Mileage is included in your rental quote (limited mileage for 1-3 days rentals). To certain vehicle groups limited mileage may apply. (Prestige, SUV etc) Any hires exceeding 4 weeks are limited to 500 miles per week. Any customers taking vehicles on an ongoing weekly basis must provide weekly updates on their mileage.

Vehicle Availability

To avoid disappointment vehicles should be booked in advance. Models shown and all descriptions are for general guidance only and while every effort is made to comply with the requirements, we cannot guarantee a specific model. To confirm availability please contact the rental office. FOR FURTHER DETAILS PLEASE CONTACT YOUR LOCAL BRANCH. EURO HIRE DRIVE reserves the right to refuse rental and to cancel bookings due to inclement weather and operational issues beyond their control. EURO HIRE DRIVE also reserves the right to change terms and conditions without any notice at any time. No Refunds are Provided for any Early Returns of any Vehicles

Insurance

The Collison Damage Waiver is an optional additional cover which reduces the Damage Excess Liability to the hired vehicle, acceptance by signing for the Collision Damage Waiver reduces the excess liability to the amount as displayed on front of the rental agreement. The Damage Excess Waiver is not insurance and is non-refundable. The Damage Excess Liability can vary depending on individual drivers experience type of driving license held etc and group of vehicle hired by the rental office. Please note that the items listed below are not covered by any insurance and therefore the hireres resonpsinilty, Punctures, windscreens, missing/damaged wheels or tires, flat batteries, any missing fuels and fuel caps, and or fuel contaminated by any means, theft or damage of radio/insilary equipment, call outs to insilary equipment when due to miss-use / incorrect operation, any internal damage to the vehicle, including vehicle trim, vehicle load area, any overhead damage in respect of commercial vehicles, in addition any damage caused to the vehicle where component falilure has been exacerpatad by actions of the hirer. Damage to convertible vehicles soft and hard tops are not insured under the rental agreement insurance therefore no liability will be accepted by the rental office. All trailer units are not insured under the rental agreement insurance therefore no liability will be accepted by the rental office. Vehicles returned in an unacceptable condition will be subject to a valeting charge. Strictly NO PETS or SMOKING allowed in any hire vehicles, all vehicles returned should be in a re-hireable condition. You may drive our vehicles using your own company’s fleet insurance cover, provided we have approved this in advance. In this event, only the restrictions of your own insurance will apply.

Hirer’s Responsibilities

You must ensure vehicle is locked when not in use, look after keys to the vehicle, you must also ensure the vehicle is protected against any bad weather which may cause damage to the vehicle, correct fuel should be used in vehicle, fuel policy is like to like, whichever level of fuel hire commenced you must ensure to return to the same fuel level, for any missing fuel charges will be applied. Vehicles returned with extra unused fuel will not be reimbursed. Any vehicle defects should be reported to the rental office as soon as hirer is aware. Hirer is also responsible for any overhead in respect of commercial vehicles and is not covered by any inurance therefore is the hirers responsibility, damage to the vehicle including upper area/roof which could be caused by low level objects (Low tree’s, branches or bridges), vehicle undercarriage. Vehicles must be returned back to same hire depot where collected from, or agreed place within opening hours. Please ensure to remove all personal belongings from the hire vehicle prior to return. The rental office will not accept responsibility for any missing or forgotten personal items as this is entirely the hirers responsibility. 
 

Can the vehicle be taken outside of the UK mainland?

Vehicles are for UK MAINLAND USE ONLY

General Questions

Explore our frequently asked questions to better understand our rental process and services.

To rent a car, you'll need a valid driver's license, typically held for at least one year. Most rental companies require you to be at least 21 years old, though some may have higher age limits or charge a "young driver fee" if you're under 25. You’ll also need a credit or debit card for payment and deposit purposes. Some international rentals may require an International Driver’s Permit (IDP) along with your home country license.

Reservation Questions

From booking to returning, we’re here to make your rental experience smooth and hassle-free. Find answers to all your questions right here!

The minimum age to rent a car is usually 21, but age requirements can vary by location. Drivers under 25 may incur an additional young driver fee.

Payments Questions

Your journey, your way – flexible rentals, secure payments, and zero hassle!

We accept major credit and debit cards, including Visa, MasterCard, and American Express. Unfortunately, we do not accept cash or prepaid cards at this time.

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